Privacy Policy
Privacy Policy for Timeless Beauty Parlour
Effective Date: May 1, 2025
At Timeless Beauty Parlour, we are committed to protecting the privacy and confidentiality of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Personal Information Protection Act (PIPA) of Alberta, Canada.
1. **Information We Collect**
We may collect personal information from clients in various ways, including:
- When you schedule an appointment or visit our clinic
- When you fill out forms or provide information on our website
- During consultations or evaluations
- Through communication (e.g., email, phone calls)
The types of personal information we may collect include:
- Name, address, and contact information
- Medical history and health information
- Payment information
- Any other information you provide relevant to your care
2. **How We Use Your Information**
We may use your personal information for the following purposes:
- To provide and manage our aesthetic services
- To communicate with you regarding your appointments and services
- To conduct assessments and ensure the safety of treatments
- To process payments and manage billing
- To follow up on treatments and gather feedback
- To comply with legal obligations and regulatory requirements
3. **Disclosure of Your Information**
We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances:
- To healthcare providers involved in your care
- To third-party service providers who assist us in delivering our services (e.g., payment processors, IT services), with the understanding that they will protect your information
- As required by law or to comply with legal obligations (e.g., in response to a court order, legal investigation, or request from a regulatory authority)
4. **Consent**
Your consent is important to us. We obtain your consent to collect, use, and disclose your personal information when you engage with our services. You may withdraw consent at any time, subject to legal restrictions or contractual obligations that may apply. Please note that withdrawing consent may impact our ability to provide certain services.
5. **Protection of Your Information**
We implement reasonable safeguards to protect your personal information from loss, theft, unauthorized access, and disclosure. These measures include:
- Secure storage of physical and electronic documents
- Access controls to ensure that only authorized personnel can access your information
- Regular assessments of our security practices
6. **Retention of Your Information**
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, or contractual requirements. When your information is no longer needed, we securely dispose of it.
7. **Accessing Your Information**
You have the right to access your personal information held by us and request corrections if necessary. To make a request, please contact us using the information provided below.
8. **Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically.
9. **Contact Us**
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Timeless Beauty Parlour
Mckenzie Towne S.E.
Calgary, Alberta, T2Z
587-593-6040